Refund Policy

Our Refund Policy

🌿 Understanding Our Refund Policy – Blu Roses Garden LLC

Refunds & Shipping

At Blu Roses Garden LLC, your satisfaction is a priority. Refunds must be approved by management and are handled on a case-by-case basis to ensure fairness and care.

Shipping times may vary based on your location and the product ordered. Tracking updates are provided when available. If there is an issue with your order, I will work diligently to resolve it as quickly as possible.

📧 For all questions, concerns, or status updates, please contact:
Lm.bluroses@gmail.com
or use the Contact Me button on our homepage.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, notify us immediately. Quick communication helps ensure we can evaluate and resolve the issue efficiently. In most cases, a photo of the item may be requested to assist with review.

Exchanges

Exchanges must be approved by management and are considered based on product availability and reason for exchange.

What Our Refund Policy Covers

Our policy covers:

  • Items received in defective or damaged condition
  • Incorrect products sent in error
  • Reasonable dissatisfaction with service-based offerings (e.g., technical failure during a virtual session)

We do not offer refunds for:

  • Digital downloads or used herbal products
  • Services already rendered

We aim to be flexible and fair—if something didn’t meet expectations, just reach out. We’ll always do our best to make it right.

How to Request a Refund

To request a refund:

  1. Contact us within 7 days of receiving your item or completing your service.
  2. Include your order number and a short description of the issue.
  3. You may be asked to return the item in unused condition and original packaging (if applicable).

Refunds may not be granted without prior communication or approval.

Refund Processing Time

Once approved, refunds are typically processed within 5–10 business days. Please note that bank processing times may vary and are beyond our control.

If your refund takes longer than expected, don’t hesitate to follow up.

We appreciate your trust in Blu Roses Garden and strive to provide you with beautiful, supportive, and healing-centered experiences every step of the way. 💙


Products and services from Blu Roses Garden LLC are for educational use only and not a substitute for medical or legal advice. By using this page, you accept full responsibility for your choices and outcomes.

Understanding Our Refund Policy

Our refund policy is designed to ensure customer satisfaction, so our customers can feel secure when purchasing from us. We believe that a clear refund policy helps build trust, creating a relationship of transparency. If you find that the product does not meet your expectations, you can easily initiate a refund process because we prioritize your experience with our services.

How to Request a Refund

To request a refund, you simply need to follow a few straightforward steps. First, collect all necessary documentation, including your purchase receipt and any relevant order details. Then, reach out to our customer service team within 30 days of receiving your product. This process is relatively fast, and our team is here to assist you throughout to make it hassle-free.

When Are Refunds Not Applicable?

While we strive to accommodate all our customers, there are specific circumstances when our refund policy may not apply. For instance, if a product has been used excessively or damaged due to improper handling, we may not be able to issue a refund. Therefore, we encourage you to read our policy carefully because it outlines these exceptions clearly to avoid any misunderstandings.